AI-powered triage for primary care providers

Smarter triage. Faster care. Better outcomes.

Auracare helps connect your patients with the right care - quickly, safely, and closer to home - using AI-powered triage and diagnostics.

Shorter queues

Reduce wait times with efficient AI-assisted triage

Safer care

NICE-aligned pathways ensure clinical safety

Happier patients

Better experience through timely, appropriate care

What is Auracare?

Auracare builds AI-enabled triage tools to help medical professionals diagnose common illnesses — even without an on-site doctor. Using intelligent questionnaires, medical-grade hardware, and explainable AI, we give healthcare providers the tools to triage and treat patients more efficiently, while maintaining safety and clinical oversight.

What we do

Auracare combines an AI triage platform with an easy-to-use hardware kit so community clinicians can assess, document, and route patients in minutes — aligned to NICE-based pathways and tailored to Pharmacy First workflows.

  • Handle more cases per day with clear documentation
  • Seamless Pharmacy First workflows
  • Built with UK clinicians for UK workflows
Auracare medical diagnostic hardware - AI-powered triage devices including otoscope and diagnostic tools for primary care providers

How it works

1

Data collection

Patients complete a structured questionnaire and provide clinical data (e.g. otoscopic images) using Auracare-enabled hardware, under the supervision of health professionals.

2

AI triage

Our AI analyzes the inputs, generates a patient-friendly report, and flags whether the condition can be treated on-site or if escalation to a specialist is needed.

3

Clinical handoff

When required, cases are seamlessly referred to partner GPs or specialists for online or in-person consultations.

Our Mission

Healthcare is too often locked inside hospitals and overstretched clinics. We believe every patient deserves fast, accurate access to care - close to where they live.

Every community space supported by health professionals - whether a pharmacy, a school health office, a workplace clinic, or even a mobile unit - can become a point of care, equipped with the right tools to diagnose, triage, and connect patients.

Auracare is not about replacing doctors. It's about ensuring that the patients who reach them are the ones who truly need their expertise - while giving primary-care providers smarter tools to serve more people, more effectively.

Roadmap

Our path to transforming primary care

Q4 2025

Limited pilot testing

Limited pilot testing in the UK

Q1 2026

Expand pilots

Expand pilots to pharmacy groups and partner clinics; collect validation data

Q2 2026

Clinical validation

Publish first clinical validation results; pre-production

Q3 2026

General release

Receive Class IIa medical device and FDA clearance, general release

Why now?

Minor ailments account for a large share of GP appointments. With the NHS expanding Pharmacy First, pharmacies need simple triage, clear documentation, and safe hand-offs to handle increased demand at scale.

30%
of GP visits covered

GP appointments that can be handled with Auracare

95%
accuracy rate

Diagnostic accuracy in clinical validation

Use cases

Transforming care delivery across different healthcare settings

Built for trust

Our principles guide everything we build

Clinician-led design

Built with providers, not against them

Explainable AI

Transparent, evidence-based outputs

Privacy-first

Anonymised and secure by design

Open collaboration

Working with health partners to validate, test, and refine

Our Team

Meet the team building the future of healthcare triage

HC

Hinlun Chen

Founder, CEO & CFO

Full-time
SO

Stephen Okita

Chief Technology Officer (CTO)

Full-time
NC

Nicholas Chae

Head of Machine Learning (ML)

Full-time
LA

Linus Alpsten

Head of Partnerships and Research

Full-time
AK

Ahnaf Kabir

VP, Engineering

Part-time
AZ

Ayza Zainal

Freelance UI/UX Designer

Freelance
L

Lu

Hardware Engineering Lead

Full-time (Goodl)
MHW

Mini Han Wang

Medical Data Science Advisor

Advisor
JC

Julius Chu

Marketing Advisor

Advisor

Frequently Asked Questions

Common questions about Auracare

How does Auracare ensure clinical safety?

Our platform is built with clinical oversight at every step, using NICE-aligned pathways and transparent AI reasoning to support healthcare professionals in making informed decisions.

What type of medical device certification will Auracare have?

We are working toward Class IIa medical device certification and FDA clearance, expected in Q3 2026.

How does Auracare integrate with existing healthcare systems?

Our platform is designed to integrate seamlessly with existing practice management systems and clinical workflows, requiring minimal disruption to current operations.

Get in touch

Interested in a free demo of Auracare or partnering with us on research? Reach out to discuss trials, integrations, and clinical validation.